Wednesday, February 16, 2011

Another time waster from Microsoft

I'm trying to get a new laptop at work up and running, using Windows 7 (gulp). After the initial system install, Windows Update downloaded over 60 updates; I told it to go ahead and install them. Everything seemed to be cooking along fine; the updates installed, the system rebooted - and then I got a screen saying "Step 3 of 3 - Preparing To Configure Windows. Please Do Not Turn Off Your Computer". And waited. And waited.

Over an hour later, with no evident disk activity or anything else, I decided something was actually wrong, and started Googling. I found this thread at Microsoft with many users complaining of the same thing. Microsoft never provided a useful response.

Luckily, though, some valiant soul tried Ye Olde three finger salute - Ctrl-Alt-Del - and, voile! The system put up a login prompt and everything was fine. This worked for me,too.

Wake up, Microsoft! Things like this really upset people! Would it be so hard to at least put a sticky comment at the top of the forum providing the workaround, so we don't have to wade through thousands of lines of rants to get to the solution?

No comments:

Post a Comment